List of Topic Covered
Unit I: Communication Process
Communication Process, types of communication, Interpersonal and organizational
communication, Communication Barriers
Unit II: Gaining Self Awareness
Gaining Self Awareness: Johari’s Windows, Developing Career plan, How to write a Job
Application letter, Resume writing
Unit III: Elements of Oral Communication
Elements of public Speaking, Group discussions: concepts, Effective Business
Presentation, Types of Job Interviews, How to prepare for Interview.
Unit IV: Non-verbal communication and Body Language
Non-verbal communication and Body Language, Listening skills
Unit V: Written Communication
Effective Report writing, Business letters Memo and Notice writing, writing an Email:
Electronic communication